Contacts

Contact OXELR

OXELR is the replacement-filter sourcing brand of Dongguan Hengrui Filter Equipment Co., Ltd. (东莞市恒锐过滤器材有限公司). For a quotation or filter-identification enquiry, email [email protected] or complete the RFQ form on this page.

Prepare a Clear Filter Enquiry

Start with the installed reference whenever it is readable. If the label is incomplete or a cross-reference requires confirmation, include the equipment or housing identity and the physical details needed to compare candidates.

• installed part number and every visible label code;
• filter family and installed position;
• equipment, engine, compressor or system model;
• serial number or production range when available;
• drawing, dimensions and clear sample photographs;
• fluid, flow, pressure, temperature or filtration requirement when relevant;
• quantity by part number and destination country; and
• packing, labeling, inspection and documentation requirements.

What Happens After You Send the RFQ?

1. The submitted reference and application details are reviewed for missing information.
2. A candidate can be compared against the available part number, dimensions, drawing or sample evidence.
3. Quotation details can then state the item, quantity basis, packing, destination and any approval requirement.

Availability, specifications, lead time, packing and compatibility are confirmed in the quotation. A photo or catalogue cross-reference can help identify a candidate, but the equipment manufacturer, system owner or other authorized technical authority remains responsible for final approval.

Reference Brands and Part Numbers

Third-party brands and part numbers on OXELR pages identify replacement context. They do not state that an aftermarket item is an original component or that OXELR is authorized by the referenced brand. When safety, warranty or performance is critical, state the required test report, drawing, inspection and approval route before ordering.

Contact FAQ

Which email should I use?

Use [email protected] for OXELR product and quotation enquiries.

Can I send several part numbers in one request?

Yes. Attach a list that keeps the required quantity, application and notes aligned with each reference.

What if the old filter number cannot be read?

Send clear photographs, overall and interface dimensions, equipment identity, filter position and any housing or cap number. These details can narrow the candidate set but do not replace final technical approval.